Terms and Conditions
By accessing any site, application, or item claimed or developed by Brands Design. as a customer or client of any service, you are consenting to be bound by these terms and conditions of use, including those terms and conditions incorporated by reference.
Note: We may revise these terms from time to time. You should monitor this page periodically to review our most current and accurate version of these terms and conditions, which will apply to all future visits you make to this website.
In this document, the word “cookies” shall refer to a small file that a website sends to the hard drive of the user’s computer for record-keeping or other purposes.
The term “Personal Data” is defined in Section 3 of the Data Protection Act.
The phrase “Services” as used in this Agreement shall mean any services provided by the Company.
“User” or “User” shall mean anyone who uses the Company’s Services and/or accesses the Company’s Website for any reason.
Activity on Website
The website will be monitored for illegal activity, and any content that appears to break the law will be presented to the attention of relevant law enforcement officials. We may access, save, and reveal your record data and substance if required to do as such by law or in a good faith belief that such access safeguarding or revelation is sensibly essential to:
- You must comply with the legitimate process.
- Please note that by admitting to these terms you authorize us to proceed with the transaction.
- Respond to claims regarding content that abuses the privileges of outsiders.
- We will respond to your requests for client administration.
- We will uphold the rights, property, or security of our clients or the general population.
We reserve the right to decline any project that we feel is likely to violate our terms of service or is otherwise offensive, defamatory, obscene, or otherwise in breach of copyright.
Use of Service
Brands Design, Inc. is a full-service design and marketing agency with the capacity to serve a wide range of customers.
Request Down Payment
Adjustments may be required toward the end of the project or when milestones are completed. Upon completion of the task, you should expect some minor adjustments. We will need to adjust your invoice if your PayPal account shows a smaller balance than the actual amount due. This is simply a legal requirement to reflect the initial deposit amount. Rebates are available upon request, as long as they were previously approved by our team.
Unresponsive Client (Due Payment)
If the customer has been unresponsive over communications for more than 30 days. In this case, we will assume that the client is no longer working on their respective project, and we (Brands Design) have the right to charge the remaining balance from their defaulted payment method.
Discounts are not available to the general public or other entities. Discounts are available only to clients who contract with us directly and pay full price in advance for their design/any kind of work.
In addition, you must realize that any discount given to you will be relinquished if you ask for extra modifications to the initial concepts. Furthermore, you should realize that if you do not respond to our notifications in a timely manner, you will lose any discount that may have been given to you.
Please be aware that once we have completed the work for you and delivered it to you, The rest of the unfinalized work does not belong to you and, therefore, cannot be used.
Brands Design will not be responsible for delivering the project/service if the client is not responding or communicating for more than 6 months after the last conversation date. In this case, project/service will be on hold, and it requires additional fees (depending on the project/service) to resume work.
Money Back / Refund Policy
Brands Design will accept a refund of the design fee in the event that the client is dissatisfied with the final design. The refund will be accepted only if the client can provide a valid reason for dissatisfaction and if the client explains why he or she does not like the final product within 7 days of starting the project.
Services that have already moved from the initial stage to revisions of the next phase or final stage can’t be refunded.
No refund will be entertained other than the mentioned reasons!
Subscription-based services are chargeable. Services fees will be charged automatically from the default payment method provided by the client. On a renewal date, these services will be charged automatically, i.e., monthly/yearly, as selected by the client. We will inform the client of every renewal through email by sending them a receipt. No cancellation of the subscription is allowed during the active period.
To cancel the subscription, a client has to notify the account manager to cancel their subscription before 15 days.
Upon cancellation, the due amount and fees for over days (if applicable) will be charged from the client’s default payment method.
Dedicated and Full-time Resource Hiring
The working day and hours are Monday to Friday, 9am – 5pm; any task assigned after 3pm will most probably be delivered the next day, but it still depends on complexity. If it can be delivered on the same day, then your resources will definitely do that to minimize their next day’s workload.
The policy aims to give our clients more flexibility in their projects while also allowing us to work with a more diverse group of candidates. We hope this change will help us build stronger relationships with clients from all backgrounds and empower them to achieve their goals.
Copyrights and Trademarks
The design created by Brands Design for a particular customer is intended for that customer’s use only, and no rights to the design are transferred to the customer/client or any third party.
Brands Design does not record a trademark application on behalf of its customers. The customer registers the brand name and design as a trademark after receiving it from Brands Design.
If a client does not make an installment payment in accordance with the installment policies of Brands Design, then all rights to the logo design made for the client, including any trademark property, will revert to the company.
Brands Design warrants that its designs are original and do not infringe on any trademarks. However, Brands Design does not warrant that a design will not match any concepts of which it was unaware at the time of its creation or which did not exist before the design was created.
In the unlikely event that a logo designed by Brands Design appears similar to another design (regardless of intentional or unintentional), Brands Design will redraw the logo at no additional cost.
Violation of Term of Use
Last Updated: July 21, 2023